Charlotte Woodend

Client Success Manager

Meet Charlotte Woodend

Charlotte is our client success manager and will be your main point of contact when you work with Gorilla Marketing. A mom of two under two, Charlotte enjoys spending time with the kids, weekend breaks and hoovering while Kyle tries to watch MotD.

Areas of Experise

About Charlotte Woodend

As Client Success Manager I align the communication between our clients and the team on the tools, I am a part of our clients journey from on-boarding through to renewals. I also get to have fun with Client Experience, creating welcome packs, birthday gifts and everything in between.


How did you get into the industry? 

I have worked with many Digital Agency’s including Gorilla Marketing in the past under a different capacity, so it is great to now be a part of an inhouse team.


What’s your favourite part of your job?

Collaborating with all the team, it is great having every function feeding into mine.


What do you like to do outside of work? 

I’m a mum of 2 under 2, so working full time takes me away from them during the week, at the weekend I like to enjoy every second planning exciting activities with them.


Tell us the most interesting fact you know

When you are pregnant, if you are having a girl, you are also carrying the eggs that will one day become your future grandchildren.


What’s your favourite film / TV show?

Film is Cruel Intentions, and I’m a sucker for a Real housewives series!


What are your favourite tunes?

  • Daft Punk – One More Time
  • Toto – Georgy Porgy
  • Placebo – Every You and Every Me
  • The Verve – Bittersweet Symphony
  • Mariah Carey – A No No
  • Vanessa Carlton – A Thousand Miles


If you could go anywhere, where would you go? 

Kenya on Safari. I would love to be able to see the animals in their natural habitat, I don’t think there will be many left within my children’s lifetime.


What’s your last meal on death row?

My mum’s Christmas dinner!