Optimising for Voice Search in E-commerce: Strategies for the Next-Gen Shopping Era

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Voice search has become increasingly prevalent in recent years, transforming the way consumers interact with search engines and online retailers. For e-commerce businesses, optimising for voice search is no longer a luxury but a necessity to stay competitive in the digital marketplace. This shift in user behaviour presents both challenges and opportunities for online retailers looking to capture the attention of voice-enabled shoppers.

At Gorilla Marketing, we specialise in helping e-commerce businesses navigate the complexities of search marketing and stay ahead of the curve. Our team of experts has extensive experience in developing strategies that cater to the unique demands of voice search optimisation, ensuring that our clients’ online stores are primed for success in this next-generation shopping era.

Understanding the Voice Search Landscape

Before diving into optimisation strategies, it’s crucial to grasp the current state of voice search and its impact on e-commerce.

How Popular is Voice Search?

Voice search adoption has been steadily increasing over the past few years:

  • According to a study by Voicebot.ai, 39.4% of UK adults use voice assistants at least monthly.
  • eMarketer predicts that by 2023, there will be 39.4 million voice assistant users in the UK.
  • A report by OC&C Strategy Consultants forecasts that voice shopping will reach £3.5 billion in the UK by 2022.

These statistics underscore the growing importance of voice search in the e-commerce sector and highlight the need for businesses to adapt their SEO strategies accordingly.

What Devices Are Consumers Using for Voice Search?

Voice search is conducted across various devices, including:

  1. Smartphones (e.g., Siri, Google Assistant)
  2. Smart speakers (e.g., Amazon Echo, Google Home)
  3. Smart TVs
  4. Wearable devices (e.g., smartwatches)
  5. In-car voice assistants

Each device type presents unique opportunities and challenges for e-commerce businesses looking to optimise their online presence.

Key Differences Between Voice and Text Search

Understanding the distinctions between voice and text search is crucial for effective optimisation:

Voice Search Text Search
Longer, more conversational queries Shorter, keyword-focused queries
Often in question format Often fragmented or incomplete sentences
Location-specific intent May be more general in nature
Immediate, action-oriented Can be for research or future intent
Typically yields fewer results Often provides multiple pages of results

These differences highlight the need for a tailored approach when optimising for voice search in e-commerce.

Strategies for Voice Search Optimisation in E-commerce

Now that we’ve established the importance of voice search, let’s explore effective strategies for optimising your e-commerce site.

1. Focus on Long-Tail Keywords and Natural Language

Voice searches tend to be longer and more conversational than text searches. To capitalise on this:

  • Conduct thorough keyword research to identify long-tail phrases relevant to your products.
  • Incorporate natural language and question-based keywords into your product descriptions and content.
  • Use tools like Answer the Public to find common questions related to your products or industry.

2. Optimise for Local Search

Many voice searches have local intent, especially for brick-and-mortar retailers with an online presence:

  • Ensure your Google My Business listing is up-to-date and comprehensive.
  • Include location-specific keywords in your content and metadata.
  • Create separate pages for each physical location if you have multiple stores.

3. Improve Your Site’s Loading Speed

Voice search users expect quick results. A slow-loading site can lead to high bounce rates and lost sales:

  • Optimise images and videos for faster loading.
  • Leverage browser caching and content delivery networks (CDNs).
  • Minimise HTTP requests by consolidating files where possible.

4. Implement Structured Data Markup

Structured data helps search engines better understand your content and can lead to rich snippets in search results:

  • Use Schema.org markup for products, prices, reviews, and other relevant information.
  • Implement FAQ schema to increase your chances of appearing in voice search results.
  • Regularly test your structured data using Google’s Rich Results Test tool.

5. Create Conversational Content

To align with the natural language used in voice searches:

  • Develop an FAQ section that addresses common customer queries.
  • Write blog posts and product descriptions in a conversational tone.
  • Use ‘who’, ‘what’, ‘where’, ‘when’, ‘why’, and ‘how’ questions in your headings and content.

6. Optimise for Featured Snippets

Voice assistants often pull information from featured snippets to answer user queries:

  • Structure your content to directly answer specific questions.
  • Use clear, concise language that can be easily read aloud.
  • Format your content with bullet points, numbered lists, and tables where appropriate.

7. Enhance Mobile User Experience

As many voice searches occur on mobile devices, ensuring a seamless mobile experience is crucial:

  • Implement a responsive design that adapts to various screen sizes.
  • Use larger fonts and buttons for easy navigation on smaller screens.
  • Simplify your checkout process to reduce friction for mobile users.

How Can You Measure the Success of Voice Search Optimisation?

Tracking the effectiveness of your voice search optimisation efforts can be challenging, but there are several metrics you can monitor:

  1. Increase in long-tail keyword rankings
  2. Growth in organic traffic from mobile devices
  3. Improvements in local search visibility
  4. Higher click-through rates for featured snippets
  5. Reduction in bounce rates and increased time on site
  6. Growth in conversions from mobile users

Regularly analyse these metrics and adjust your strategy accordingly to ensure continued success in voice search optimisation.

The Future of Voice Search in E-commerce

As voice technology continues to evolve, we can expect to see:

  • More sophisticated natural language processing capabilities
  • Increased integration of voice assistants in various devices and appliances
  • Greater personalisation in voice search results based on user preferences and behaviour
  • Enhanced security measures to protect user privacy in voice transactions

Staying ahead of these trends will be crucial for e-commerce businesses looking to maintain a competitive edge in the voice search landscape.

Embracing the Voice-Enabled Shopping Revolution

Voice search optimisation represents a significant opportunity for e-commerce businesses to connect with customers in new and innovative ways. By implementing the strategies outlined in this article, you can position your online store at the forefront of this next-generation shopping era.

At Gorilla Marketing, we’re committed to helping our clients navigate the complexities of e-commerce SEO and voice search optimisation. Our team of experts stays abreast of the latest trends and best practices to ensure your business remains competitive in the ever-changing digital landscape.

Ready to optimise your e-commerce site for voice search? Contact us today to learn how we can help you leverage the power of voice search and drive your online business forward.

 

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John has 10 years experience in SEO & PPC, traditionally working with clients in B2C sectors. His creative approach to search marketing has also had him shortlisted for SEO campaign of the year in 2021. John enjoys watching Liverpool FC and going to festivals. 

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