Every Google Channel. One Campaign.

Performance Max uses Google's AI to serve your ads across Search, Shopping, Display, YouTube, Discover, Gmail, and Maps, all from a single campaign. In 2026, PMax has evolved with campaign-level negative keywords, demographic exclusions, device targeting, asset group reporting, and High Value Customer Mode. We make it work properly.

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What We Do

What Performance Max Management Involves

Performance Max is Google's most powerful, and most misunderstood, campaign type. It uses AI to serve your ads across every Google-owned channel simultaneously: Search, Shopping, Display, YouTube, Discover, Gmail, and Maps. When managed properly, it delivers full-funnel performance at scale. When managed badly, it wastes budget on low-quality placements with zero transparency. The difference comes down to inputs, controls, and knowing when to trust the AI versus when to override it. That's where we come in.

Full-Channel Distribution

One campaign, seven channels. PMax places your ads across Search text, Shopping listings, YouTube video, Display banners, Discover feed, Gmail promotions, and Google Maps, with Google's AI deciding the optimal mix based on real-time signals. We structure asset groups so each channel gets relevant creative.

Campaign-Level Negative Keywords

One of the most requested features, now available to all advertisers. We implement comprehensive negative keyword lists that prevent PMax from bidding on irrelevant, branded (where needed), or competitor search queries, giving you control that was previously impossible.

Audience Signals & High Value Mode

Audience signals guide PMax's AI toward your ideal customers, Custom Segments, Customer Match lists, in-market audiences, and website visitors. High Value Customer Mode uses your Customer Match data to identify and bid more aggressively for users likely to become high lifetime value customers.

Asset Groups & Creative Strategy

We build segmented asset groups, each with dedicated headlines, descriptions, images, videos, and audience signals. In 2026, asset group reporting shows performance breakdowns by device, time, and conversion type, and all data is downloadable for external analysis.

Brand Controls & Exclusions

Brand exclusions with separate controls for Shopping vs Search text ads. Brand guidelines for colours, fonts, and tone of voice. URL expansion limits. Search themes that direct the AI toward specific query types. We configure every available control to keep PMax focused and on-brand.

Incrementality Testing

The biggest question with PMax: is it genuinely finding new customers, or cannibalising your existing Search and Shopping campaigns? We run Google's built-in PMax experiments alongside manual campaigns to prove incremental lift before scaling budget. No guesswork, data-driven decisions.

How We Work

Our Approach to Performance Max

PMax isn't a set-and-forget campaign. It requires strategic inputs, ongoing optimisation, and constant vigilance over where your budget actually goes.

1

Strategy & Structure

We define clear campaign objectives, build segmented asset groups aligned to your product lines or services, configure audience signals from your CRM and analytics data, set up search themes to guide query targeting, and implement comprehensive negative keyword lists. For e-commerce, product feed quality is audited and optimised before PMax touches it.

2

Creative & Asset Development

PMax requires diverse creative assets, headlines, long headlines, descriptions, images in multiple sizes, logos, and ideally video. We develop assets for each asset group, use Google's Generative AI tools (including Nano Banana Pro for image generation and Veo for image-to-video) alongside human-crafted creative, and configure brand guidelines so AI-generated variations stay on-brand.

3

Launch & Learning Phase

PMax needs sufficient budget and conversion volume to exit the learning phase. We manage the learning period carefully, maintaining stable budgets, avoiding major changes, and monitoring early performance signals. Conversion tracking verified with Enhanced Conversions and Consent Mode v2 before launch.

4

Optimisation & Transparency

Ongoing asset performance review, audience signal refinement, search term analysis (via insights reports and Search Partner Network reports), negative keyword additions, and budget reallocation. We run incrementality experiments comparing PMax against manual Search and Shopping campaigns. All tracked through Gorilla Reports.

The Full Picture

What Our PMax Management Covers

Every control, signal, and optimisation lever available in Performance Max.

Multi-Channel Delivery

Search, Shopping, Display, YouTube, Discover, Gmail, and Maps from one campaign.

Campaign Negative Keywords

Comprehensive negative lists preventing irrelevant query matching.

Audience Signals

Custom Segments, Customer Match, in-market, and website visitor signals.

High Value Customer Mode

Predicting and bidding more for users with high lifetime value potential.

Asset Groups

Segmented creative groups with dedicated headlines, images, videos, and audiences.

Asset Group Reporting

Performance by device, time, conversion type, downloadable for external analysis.

Search Themes

Directing the AI toward specific query categories alongside automated discovery.

Brand Exclusions

Separate controls for Shopping vs Search text ad brand exclusions.

Brand Guidelines

Colours, fonts, tone, restricted phrases, and approved terminology enforced.

URL Expansion Controls

Restricting or allowing AI to use final URLs beyond your specified landing pages.

Generative AI Creative

Nano Banana Pro images and Veo video generation within Asset Studio.

Demographic Exclusions

Age bracket exclusions (18-24, 65+) now available in beta.

Device Targeting

Computer, mobile, and tablet targeting customisation in beta.

Incrementality Experiments

Built-in A/B tests proving PMax lift vs manual campaigns.

Enhanced Conversions

Server-side tracking with Consent Mode v2 for accurate attribution.

Revenue Attribution

Channel-level and asset-level performance tracked in Gorilla Reports.

Going Deeper

Performance Max Under the Microscope

The strategic reality of PMax in 2026, what's improved, what's still lacking, and how to make it work.

PMax Is No Longer a Black Box, But It's Not Transparent Either

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2025 was the year Google finally gave advertisers more visibility into Performance Max. Campaign-level negative keywords, asset group reporting by device and time, downloadable performance data, Search Network reports showing which partner sites serve your ads, and demographic exclusion betas. These are massive improvements over the original "trust the AI" approach. But PMax still doesn't offer the granularity of manual Search or Shopping campaigns, you can't set bids per keyword or see exactly which search queries triggered your ads in real time. The Search Network report only shows impressions, not clicks or conversions. Our approach is to run PMax alongside manual campaigns, using incrementality experiments to verify it's genuinely adding value rather than claiming credit for conversions your manual campaigns would have captured anyway.

The Power Pack, PMax + AI Max + Demand Gen

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Google's recommended campaign structure for 2026 is the Power Pack: AI Max for Search captures intent with automated keyword expansion, Performance Max orchestrates full-funnel delivery across all channels, and Demand Gen creates awareness through YouTube and Discover. The theory is each campaign handles a different stage of the funnel without overlap. In practice, the jury is still out on whether this structure genuinely outperforms a well-managed manual setup. We test it rigorously, running Power Pack against existing campaign structures using controlled experiments to prove incrementality before committing budget. The right structure depends on your business, your data volume, and your conversion goals.

PMax for E-commerce vs Lead Gen, Different Beasts

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PMax performs very differently depending on whether you're an e-commerce or lead-gen business. For e-commerce, PMax with a product feed is essentially a supercharged Shopping campaign that also reaches customers on YouTube, Display, and Discover. The AI has clear revenue signals to optimise against, and the Shopping feed provides rich product data. For lead gen, PMax can struggle, form fills are a weaker optimisation signal than purchases, and without Offline Conversion Imports feeding back lead quality data, the AI optimises for volume over value. We configure PMax differently for each: e-commerce campaigns get product feed-led asset groups with margin-based bidding; lead gen campaigns get CRM-integrated conversion tracking with value-based signals so the AI learns what a quality lead actually looks like.

When NOT to Use Performance Max

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PMax isn't the right choice for every business. If you have very low conversion volume (under 30 conversions per month), PMax won't have enough data to exit the learning phase and optimise effectively. If you need absolute control over which search queries trigger your ads, manual Search campaigns are still superior. If your budget is small and you need to focus every pound on the highest-intent queries, spreading budget across seven channels via PMax can dilute impact. And if you haven't implemented proper conversion tracking with Enhanced Conversions or Consent Mode, PMax's AI is optimising blind. We assess each client's situation individually and only recommend PMax where the data supports it, never as a default because Google suggests it.